IT CoreTickets
Status, priority, assignment, comments and attachments, so no request gets lost.
Help desk for companies worldwide
Every IT request,
handled in one place.
IT Core gives your staff one place to ask IT for help — from the Windows app, a phone or a browser — and gives your IT team tickets, chat, device inventory and reports.
Mongolian, English, ChineseEveryone uses their own language
Windows, phone and webNothing to install on phones
Your data stays yoursEach company is kept separate
PCs set up from a flash driveEnroll a computer in a minute
What you get
Everything your IT team needs
One system instead of phone calls, Messenger groups and sticky notes.
Chat with IT
Messenger-style chat between staff and IT, with sent and seen receipts.
Device inventory
Enrolled PCs report their name, user, IP address and Windows version every 15 minutes.
Reports
Tickets per day, top requesters, and first-reply and resolve times for each IT person.
Call IT button
One tap to call IT. The desktop app shows the number even when the internet is down.
Knowledge base
How-to articles so staff can fix common problems themselves.
How it works
Up and running in a day
No servers to buy and nothing to maintain.
- 01
We set up your company
You get your own IT Core space with your sub-companies, departments and an IT admin account.
- 02
Staff join with a code
People create an account with your company code and their employee number. IT sets their role.
- 03
IT sets up the PCs
Install the Windows app from a flash drive. Each PC enrolls itself and appears under Devices.
3languages
15 minPC check-ins
4roles, from IT admin to manager
1code to join
Pricing
Simple plans for every company size
Every plan has every feature. You only pay for how many people, IT staff and PCs you have.
Starter
$35/ month
- 10 users
- 2 IT staff
- 15 PCs
- 5 GB file storage
- Tickets, chat and knowledge base
- Windows app and phone app
- Reports and IT performance
Business
$100/ month
- 50 users
- 4 IT staff
- 50 PCs
- 20 GB file storage
- Tickets, chat and knowledge base
- Windows app and phone app
- Reports and IT performance
Pro
$249/ month
- 300 users
- 10 IT staff
- 300 PCs
- 50 GB file storage
- Tickets, chat and knowledge base
- Windows app and phone app
- Reports and IT performance
Enterprise
Custom price
- Unlimited users
- Unlimited IT staff
- Unlimited PCs
- Unlimited file storage
- Tickets, chat and knowledge base
- Windows app and phone app
- Reports and IT performance
Prices in US dollars, VAT not included.